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Virtual tools in our agency for prospects and clients!

By March 11, 2020June 9th, 2021No Comments

We always want to be your personal connection for all your insurance needs. We love seeing our clients and knowing them.  And we will continue to be here for you! Given the current and quickly changing global concerns with personal interaction, we wanted to clarify for our community how we can support you, without ever even stepping foot into our office! 

  • Quotes:
    We are fully staffed with licensed agents who can take your information over the phone and provide you with electronic copies of quotes which you can review at your convenience. We also have the ability to start a quote online on our website for you with 24/7 convenience.
    If you do decide to move forward with us, we can address all the documentation virtually as well, using simple and secure e-signature software that you can use on your phone, laptop, tablets and other devices. We are happy to mail hard copies when necessary.
  • Service:
    We are available via phone during our regular business hours to answer questions, accept bill payments, start claims, make changes to your policies, and more. Additionally, you can also reach us via email and text. (Note: No policies can be bound or changed until you hear back from a licensed agent.)
    We also have a convenient and secure Client Center on our website which allows you to view policies, print insurance ID cards, update contact information, download documents and more all – any time, any day! 
  • Additional resources:
    Although we pride ourselves in being your first point of contact for any service requests, Our website also lists the service contact information for each of our carriers, making it easy should you want to contact them directly to do things like pay a bill or start a claim. 
    We also have a robust searchable blog with over 100 relevant educational posts that can help answer many questions that you may have. 

We are grateful to have leading technologies that allow us to provide robust and diverse options for our prospects and clients. Our goal is to provide exceptional service at all times, even when they are changing. 

We thank you for your continued connection and look forward to a continued relationship. 

Sincerely, 
The Staff at Keslar Insurance
www.keslarinsurance.com
603-273-0953

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